Privacy policy



1. USER INFORMATION
Who is the controller of your personal data?

JUAN PABLO VALERO CANALES is the RESPONSIBLE for the processing of the USER'S personal data and informs them that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679, of April 27 (GDPR), and Organic Law 3/2018, of December 5 (LOPDGDD).

For what purpose do we process your personal data and why do we do it?

Depending on the form where we obtained your personal data, we will process them confidentially to achieve the following purposes:

In the Contact form

Respond to inquiries or any type of request made by the user through any of the contact forms made available on the responsible party's website (for the legitimate interest of the responsible party, art. 6.1.f GDPR)
Send commercial advertising communications by e-mail, fax, SMS, MMS, social networks, or any other electronic or physical medium, present or future, that allows commercial communications. These communications will be made by the responsible party and are related to its products and services, or those of its collaborators or providers with whom it has reached a promotion agreement. In this case, third parties will never have access to personal data. (by the consent of the data subject, 6.1.a GDPR)
Conduct statistical analysis and market studies. (for the legitimate interest of the responsible party, art. 6.1.f GDPR)

In the E-commerce form

Manage your online purchase or order, process the payment, and proceed with the shipment or activation thereof, based on the general terms and conditions (for the execution of a contract or pre-contract, 6.1.b GDPR)
Manage, maintain, improve, or develop the services provided. (for the execution of a contract or pre-contract, 6.1.b GDPR)
Conduct satisfaction and quality surveys. (for the legitimate interest of the responsible party, art. 6.1.f GDPR)

How long will we keep your personal data?

They will be kept for no longer than necessary to maintain the purpose of the treatment or while there are legal requirements dictating their custody and, when no longer necessary for this reason, they will be deleted with appropriate security measures to guarantee that the data are anonymized or totally destroyed.

To whom do we provide your personal data?

No communication of personal data to third parties is planned unless necessary for the development and execution of the processing purposes, to our service providers related to communications, with whom the RESPONSIBLE has formalized the confidentiality and data processor contracts required by current privacy regulations.

What are your rights?

The rights held by the USER are:

Right to withdraw consent at any time.

Right of access, rectification, portability, and deletion of your data and limitation or opposition to its processing.

Right to file a complaint with the control authority (www.aepd.es) if you consider that the processing does not comply with current regulations.

Contact details to exercise your rights:

JUAN PABLO VALERO CANALES. CL. SARAGOSSA, 34 2 5 - 17002 GIRONA (Girona). E-mail: hola@gorratina.com

2. OBLIGATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER

USERS, by means of the corresponding boxes and data entry in the fields marked with an asterisk (*) in the contact form or presented in download forms, expressly and freely and unequivocally accept that their data are necessary to meet their request by the provider, and that the inclusion of data in the remaining fields is voluntary.
The USER guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any modification thereof.

The RESPONSIBLE informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that all data are not provided, there is no guarantee that the information and services provided will fully adjust to your needs.

3. SECURITY MEASURES

That, in accordance with the provisions of current regulations on personal data protection, the RESPONSIBLE is complying with all the provisions of the GDPR and LOPDGDD regulations for the processing of personal data under its responsibility, and manifestly with the principles described in Article 5 of the GDPR, by which they are processed lawfully, fairly, and transparently in relation to the data subject and are adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.

The RESPONSIBLE guarantees that it has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and LOPDGDD, in order to protect the rights and freedoms of USERS and has provided them with the appropriate information so they can exercise them.

For more information on privacy guarantees, you can contact the RESPONSIBLE through JUAN PABLO VALERO CANALES. CL. SARAGOSSA, 34 2 5 - 17002 GIRONA (Girona). E-mail: hola@gorratina.com